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Job Opportunities

The Lakeshore Employer Resource Network Resource Coach is an employee of United Way of Mason County that provides complex information and referral services to employees of companies who are members of the Lakeshore Employer Resource Network of Mason County (LERN).  This work involves working onsite at each of the respective companies and by phone to meet with employees who need assistance and/or support. The Resource Coach meets with the person to determine the level of assistance needed and connects them to the appropriate organization for services, if unable to provide directly. 

If interested in applying, please submit a cover letter and resume to Lynne Russell at

This is a salaried position. The pay range is $28,980.00 to $43,471.20.

In addition, the following benefits are provided:

  • Eight Paid holidays – New Years Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Day and Floating Holiday.

  • Four weeks of PTO (used for any time off needed) Can carry over up to two weeks per year. 

  • Bereavement 

  • Health Reimbursement Account up to $2,500.00

  • Simple Retirement Plan (employer will match up to 3% of salary),

  • Short Term Disability and

  • Life Insurance - $25,000.00


Below are the essential responsibilities of the job


1. Life Coaching


  • Provides worksite-based support to assist employees in accessing tools, training, resources to overcome barriers to employment.

  • Assists employees with completing applications for various types of assistance, when needed.

  • Assists employees with accessing recommended services and follows-up with them, as appropriate.

  • Advocates on behalf of employees regarding needed services.

  • Works with employees to improve performance related to their job, as applicable.


2. Data Collection


  • Enters employee information into the organization’s Clinical Records Management system.  This includes the purpose of the contact, type of service(s) provided and needed follow-up.

  • Completes monthly data reports and presents them during the LERN Human Resource Directors meetings.


3. Community/Partner Relations


  • Prepares for and leads monthly LERN Human Resource Directors meetings.

  • Works cooperatively with partner organizations as it pertains to coordinating services on behalf of LERN employees.

  • Participates in community initiatives as it pertains to LERN of Mason County.

  • Assists in identifying unmet needs of employees and researching solutions for possible implementation.


4. Personal and Professional Development


  • Participates in professional organizations as it relates to LERN of Mason County.

  • Attends local, state and national conferences, as recommended by the United Way of Mason County Executive Director.

  • Attends in-service and ongoing training opportunities.


5. Other pertinent duties as assigned by the Executive Director.

Qualifications: The successful candidate will possess the abilities needed to effectively perform each of the essential duties listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Specific education, experience and skill requirements are outlined below.

Education: A minimum of a high school diploma or GED and work experience related to the position is required.  A Bachelor’s degree in a health or human services related field or education is preferred. Three to five years of employment experience within a health or human services or education field of work. Fluently bilingual in Spanish preferred. Computer literacy is required (Word, Excel and Power Point). Familiarity with database software is preferred.

Reasoning:  Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to think analytically when solving practical problems and dealing with a variety of concrete variables in situations where limited standardization exists.

Language: Ability to express thoughts in a thorough and concise manner in both oral and written form. Ability to read and interpret general business information. Ability to write effective reports and correspondence. Ability to present information and respond to questions from private and professional members of the community. Ability to communicate and interact with individuals from diverse educational, socio-economic and cultural backgrounds.

Mathematical: Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions, and decimals.


Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform essential job functions. The employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. The employee frequently is required to sit and use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to stand and talk. The employee may be required to lift and/or move up to 50 pounds. The employee must have a valid Michigan Driver’s License, reliable transportation and be able to travel in all kinds of weather.

Other Skills and Abilities:

  • Extensive knowledge of community resources.

  • Desire to work as part of a team.

  • Strong collaborative, problem-solving and organizational skills.

  • Ability to maintain confidentiality.

  • Ability and willingness to adapt to changing circumstances and priorities.

  • Ability to manage a variety of tasks simultaneously along with prioritizing efforts to achieve the most urgent tasks.

  • Willingness to seek out innovative approaches to improve the organization’s operations.

  • Can do attitude.

If interested in applying, please submit a cover letter and resume to Lynne Russell at

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